Overwatch Monitor

    Support

    Help using Overwatch Monitor—endpoint health checks on your phone, with statuses like healthy, degraded, and down based on the limits you set.

    Contact ValleTech

    For questions, feedback, or bug reports about Overwatch Monitor, reach us through the contact page. Please describe what you were doing, your device model, and app version if you know it (see Settings in the App).

    About this release

    Monitors, thresholds, and check history are stored on your device only. There is no cloud sync, hosted account, or telemetry to us in this version—we cannot see your endpoints, results, or limits on our servers.

    Common issues

    • Network access - The App needs an active connection to reach the URLs you configure. If checks fail everywhere, confirm Wi‑Fi or cellular data and that nothing is blocking outbound requests (VPN, firewall, captive portal).
    • Endpoint URL - Double-check the scheme (http/https), host, port, and path. Typos or redirects can look like “down” or unexpected response times.
    • Response limit - You set how slow is “degraded” versus “healthy.” If a service is often marked degraded, try adjusting the limit or confirm the server really is slow from your network.
    • TLS / certificates - Self-signed or misconfigured HTTPS may cause failures that look like downtime. Use valid certificates on the server when possible.
    • Background checks - OS battery settings can delay or pause background work. If checks seem stale, review battery optimization for the App on your device.

    Privacy

    How we handle information in Overwatch Monitor is described in the Privacy Policy.